Our Promise to you

155 UNR - Our Promise to You

We Promise to…

  • Welcome you into a caring and professional environment
  • Listen carefully to your problems and provide full professional assessments of your dental needs. We are happy to offer solutions and make recommendations, but will always let you make the final decisions
  •  Ensure that we are dedicated to providing quality dental care. Your safety and comfort are our priority
  • Outline the cost of proposed treatment and discuss this in advance. We will advise you accordingly of any changes
  • Understand that your time is precious and do our very best to keep your appointment time
  • Provide you with high quality care in a relaxed atmosphere
  • Be committed to ongoing training for the our dental team
  • Be polite and courteous to you al all times

We appreciate your commitment to…

  • Arrive in time for you appointment
  • Let us know if an appointment needs to altered or cancelled
  • Tell us if you feel particularly nervous about dental treatment and if you have a medical condition that requires special attention
  • Follow our instructions to care for the work we provide
  • Pay for treatment when requested
  • Be polite and courteous to us at all times
  • Let us know if your personal details change

 

We value our loyal customers and the best advertising is “WORD OF MOUTH” so we run a reward scheme for those people who recommend a friend who subsequently takes up a course of treatment with us.