Customer Testimonials

 

Customer Testimonials

Meet George and Holly Fowler

Dental Patient Feedback - Derby

Both were brushing twice a day but not always 2 minutes.

George- feels this will improve now he has got Electric Tooth brush for being a teenager now. He is very happy with his “present”.

They both disclose using the tablets and dye to see where they miss with the tooth brush.

Holly- especially like her tooth fairy toothbrush chart. Mum finds the 3 monthly E-Mail reminders for changing toothbrush very useful

“They both enjoy coming to see us here @155”

Dental Patient Feedback - Derby

Meet Emily – Oral Health and Daily Oral Hygiene Routine

Dental Patient Feedback - Emily

We asked Emily few questions about her oral health and daily oral hygiene routine

Emily brushes twice a day morning and night with her electric toothbrush, she uses the 2-minute timer to ensure she is brushing for long enough.

Emily is also very good at cleaning in between her teeth daily too, using flossettes as she finds them easier then tape.

She discloses her teeth once a month to ensure her brushing is up to a good standard.

We send an E-mail to her to remind her to change her brush head every 3 months, she finds this very helpful and, she finds the information that she receives every 6 months with her goody bag very useful.

“thanks to everyone @155 for helping me get better and better at looking after my teeth”

Dental Patient Feedback - Emily

Meet Cameron – one of our stars of the “Teen Plan”

Meet Cameron - Teen Dental Plan

Cameron came in for his 12-point Health Check and Hygiene recently and when we disclosed his teeth his plaque score was fantastically low. #

We asked him some questions:

  1. “How often are you brushing your teeth?”

Ans. “Twice a day with my electric toothbrush and always using the 2-minute timer.”

  1. “Do you use anything to clean in-between your teeth?”

Ans. “No”

@155 – “Let’s show you some easy flossers to get you started on technique”

  1. “Do you use the disclosing tablets in your pack?”

Ans. “Yes, once a month, the goodie bag is full of useful stuff to help you check that you are brushing correctly and the e-mail reminder after 3 months to change the toothbrush head is really helpful”

@155 says – look how healthy his teeth and gums are – you too can get your teenagers to brush like this with our help.

Meet Cameron - Teen Dental Plan

To all the team at Dental@155

I would like to just say that treatment and service I received for a tooth to be filled and rebuilt at Dental@155 was the most pleasant, relaxing and comfortable treatments I have ever had. It was done in a very relaxed, painless and most comfortable way. In fact, I was so relaxed and comfortable I could have dropped off to sleep! The tooth looked absolutely awesome too! It didn’t look like a traditional filling it looked exactly like I had had a complete new tooth – perfect in shape, size and in every way! All of the service was excellent!! The hygienist was very thorough and gentle and I received great service from the receptionists too!

I would just like to say a really really big thank you to all the Team!

Chris Lane.  3.10.2016

Karen and her team were recommended to me by a friend.. From the very first consultation right through to the extraction of a tooth, the team were very professional and caring. I explained that I was a nervous patient and that I wasn’t looking forward to the procedure but knew it had to be done. All the way through Karen and her team were very supportive, Karen explained each step that was being undertaken, there was a kind hand to squeeze if needed! After the extraction, Karen took time to explain everything. The follow up has also been excellent, with regular phone calls to check on the progress. I feel much more confident of visiting Karen and her team, knowing that they are there with help and support.

Marilyn Fellows – July 2016

I’ve been going to @155 for about a year now and I can honestly say that
they have treated me superbly well. Always happy to offer advice made to
feel welcome from the start and throughout. Everyone is friendly from
reception through to all the dental staff. I now actually look forward to
going to the dentist.

Kind regards
Simon

I joined the practice in July 2015 having not been to a dentist for around 15 years. I was experiencing a lot of discomfort and bleeding gums when brushing and because of this, I was struggling to clean under the gum line effectively. I was nervous about how much work I may need doing but the whole team made me feel at ease straight away. After a check-up, x-ray, regular hygienist appointments and some really helpful, practical advice on dental care, I was ready to start. Six months on, my gums no longer bleed when brushing, I’m not in any pain and I’m in a really good place to start maintaining my teeth properly. Thank you to the whole team at 155!

Angela Moore

Operations Support Assistant – North, Client Services

When the subject of “cosmetic dentistry” arises it’s all too easy to think of the prominent pearly white gum shield displayed by the cast of TOWIE but I have had a very different experience recently. I was the not so proud owner of two very grey patched up front teeth and after consultation with Karen Parker I decided to go for porcelain veneers. After two quick, easy and pain free appointments I now have my smile back and the confidence that goes with it.

Fantastic results and I did not even need an anesthetic for the bill!!!!!

Angie Woolley

 

 

When I first mentioned having my teeth straightened to Karen she gave me various options and I chose to have veneers/crowns. From the start Karen and her team kept me updated with what each step would involve, from taking my first impressions, showing me the moulds of how my teeth would look through to having them fitted.

Having my teeth straightened has been one of the best things I have had done, I wish I’d done it years ago! I highly recommend Dental@155

Trish Louth

We asked our patients to complete feedback questionnaires on their visits to our practice.

This is what they said:

Our Practice cleanliness is   “Excellent”

The atmosphere is   “ Calm”

Our facilities at the practice are:  ” Very good”

We asked:

How did their treatment go today?

“Very well” “Actually enjoyed it” “Simple” “Great, feel relieved”

“Very relaxing, put me at ease” “Brilliant” “Wonderful”

We asked:

How did you find our personnel?

“Professional” “Approachable” “Caring” “Excellent as always” “Polite, Friendly, Informative” “Pleasant, helpful” “Wonderful” “Staff made visit very enjoyable”

We are very happy with our feedback, come and meet us here Dental@155.  See which staff member goes the Extra mile for you!